1. Who we are
Darwen Legal Connect is a claims lead generation service. We are not a law firm, solicitor or financial adviser. We connect people with independent legal professionals who may be able to help with their claim.
Address: 4-6 Greatorex Street, London, England E1 5NF
Contact: 07337 265494
2. Information we collect
When you submit a claim enquiry through our website, we collect:
- Full name
- Email address
- Phone number
- UK postcode
- Claim type and case details
- Incident date and description
3. How we use your information
We use your information to:
- Assess your eligibility for a claim
- Connect you with a suitable independent legal partner
- Communicate with you about your enquiry
- Send you relevant legal information (with your consent)
4. Legal basis for processing
We process your data based on:
- Consent: You have given clear consent for us to process your data for the purpose of assessing your claim.
- Legitimate interests: We have a legitimate interest in connecting people with legal services.
5. Who we share your data with
We may share your information with:
- Independent legal partners (solicitors) who may handle your claim
- Technology providers who support our website operations
- Regulatory authorities when required by law
We do not sell your data to third parties.
6. Data retention
We retain your information for as long as necessary to handle your enquiry and for up to 6 years thereafter for legal and regulatory purposes.
7. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
8. Contact us
To exercise your rights or for any privacy-related queries, please contact us at:
Phone: 07337 265494
Address: 4-6 Greatorex Street, London, England E1 5NF
9. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk